Communication is at the heart of providing high-quality medical care for animals and is key to building trust and rapport between clients and caregivers.
Our passion is teaching best practices in veterinary communication to ensure that graduates and practicing veterinarians are confident and skilled at building partnerships. Through core course curriculum, students learn how to ask the right questions, listen to client concerns, inform clients of how to provide the best care, respect client decisions, and be a partner with the client and their animal.
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Dr. Jane Shaw is the first winner of the American Academy of Communication in Healthcare’s Teaching Excellence Award, which recognizes educators who advance the field of healthcare communication.
The Frank Communication Workshop Series provides the opportunity for veterinary team members to enhance their communication toolbox and to learn how to mentor others.
Veterinary students and practicing professionals from across the country learn essential communication skills through a 30-year-old program that has grown to help define veterinary teaching and practice at Colorado State University.